Shipping and Returns

Shipping and Handling

Your Laser Pegs order can be shipped directly to you or to a relative/friend within North America.

About Your Shipment

  • Items in stock will ship within the next 3-5 business days*.
  • If an item is out of stock, you will not be able to order the item until it comes back in stock.

*All orders are subject to review which may affect shipping times.

Order Value
$0.00 – $34.99
$35.00 & +

Shipping Cost
Flat Rate – $8.99
Free Shipping*

*Free Shipping is only valid within the Contiguous united States

Flat Rate Shipping

  • $8.99 flat rate shipping for all orders $0.00 – $34.99

Free Shipping

  • All orders over $35.00 will receive shipping if the shipping address is within the contiguous United States.

Why is shipping to Canada so expensive?
Laser Pegs uses Fedex to ship our products to you. When placing an order from Canada, the Fedex database automatically calculates the international shipping costs to ship our items to you. Laser Pegs does not control these international shipping costs. If you would like to purchase Laser Pegs but do not want to pay for the shipping costs from our global headquarters, you can search our store locator and contact a retailer near you.

Delivery & Service Delays
Shipment dates are estimates in accordance with our carriers. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, etc.), please note that there may be additional shipping time to receive your order.

Ordering a Gift You Want to Keep on The Down-Low?
Every order is shipped in a plain box and you can specify a different “Ship To” address than your billing address. Have your order sent to a friend or relative’s house or to your place of employment so you can plan a special surprise!

Tracking Your Package
Laser Pegs currently does not have a package tracking system in place for customers. You can call us at 1-866-432-3735 to find out where your package is.

Return policy

Laser Pegs offers an unprecedented 90-day guarantee on parts and power bases. If you have any issues with your product, email us and we will take care of them right away! Our number one goal is to make certain our customers have an unforgettable experience with Laser Pegs®! If you seek a refund we just need a copy of your receipt and we will take care of it.

If you have any issues with one of our products, head over to our SUPPORT page to contact us.